Novflixer - Premium Automated Streaming CMS (Movies, TV & Anime)

DCoder's support instructions

Thank you for purchasing Novflixer CMS! We are dedicated to helping you get your streaming empire up and running smoothly.

How to Request Support:
To get the fastest response, please join our official Telegram Support Group or contact us directly.

1. Verify Your Purchase:
When you reach out, you MUST provide your Purchase Code (License Key). We cannot provide technical support without verifying your purchase.

2. Provide Detailed Information:
To help us solve your issue quickly, please include:

Your website URL.

A clear description of the issue.

Screenshots or screen recordings of the problem.

Any error logs or error messages you are seeing on the screen.

3. Where to Contact Us:

Telegram Group (Fastest): [Insert your Telegram Group Link]

Telegram Direct Message: [Insert your personal Telegram username, e.g., @YourUsername]

Email: [Insert your support email]

What is Covered in Support:

Fixing bugs or errors in the unmodified script.

Clarifying features and providing general guidance on how to use the admin panel.

Help with API connection issues (TMDB/OMDB).

What is NOT Covered:

Custom feature development or modifying the core code for your specific needs.

Setting up your VPS, cPanel, or web server from scratch (we can offer this as a paid installation service if needed).

We usually reply within 12 to 24 hours. Thank you for choosing Novflixer!